What is the role of an Agent in an airport context?

The role of an Agent in an airport context primarily involves handling various ground operations related to flights. This includes tasks such as checking in passengers, managing baggage handling, and assisting with boarding processes. Agents serve as a vital connection between the airline and its passengers, ensuring that all ground services are efficiently executed to facilitate a smooth travel experience.

Ground phases of a flight encompass critical activities that occur from the moment passengers arrive at the airport until they board the aircraft. This is essential for maintaining schedule reliability and providing customer service. The responsibilities of an Agent are integral to operational success at the airport, making this choice the most accurate among the options provided.